About Unbabel

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. We exist to make it easier for companies to operate in multiple languages.
The company’s language operations platform blends advanced artificial intelligence with human editors for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly into multiple channels so that companies can enter new markets and create seamless experiences in every corner of the world.
Based in Lisbon, Portugal and San Francisco, California, Unbabel works with leading brands such as Facebook, Microsoft, Booking.com, and Under Armour to communicate effortlessly with customers around the world, no matter what language they speak.

What’s the opportunity about?

About our Integrations Team

We’re in search of a Product Manager who can connect Unbabel to all of our customers in a seamless way. Any translation and localization process starts and ends with getting content from one system to then return it back translated. This means that the success of our product depends on how easy it is to make this happen.

As we’re solving the problem of language across multiple content types and for organizations of all sizes this means we need to have an array of solutions from simple but powerful interfaces all the way to well-documented and structured APIs, including low-level connectors and native integrations.

You will love this role if you’re passionate about creating an amazing developer experience, crafting powerful translation interfaces, and managing an array of integrations built by our teams. Your days will include everything from crafting our API strategy with our engineering team to jumping in to reduce friction on our translation interface. You will also be working directly with our File Processing team - an essential component of ingesting content for high quality translations.

As a Product Manager, you will strategically own the integrations area; you will own the problem of “getting content in and out” of the platform across all its dimensions.

About our Product Managers

Our product teams are cross-functional and durable, generally composed of a product manager, a product designer a dev lead, and several engineers.

We staff our product teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to buy or use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible (our engineers have the skills and technology to implement).

While the product designer is accountable for ensuring the solution is usable, and the dev lead is accountable for ensuring the solution is feasible, the product manager is accountable for ensuring the solution is both valuable and viable.

This means that the product manager must contribute to the product team a deep knowledge of our users and customers, and the data about how our customers engage with our products. You will achieve this by continuously talking with our customers and users, diving into the data, and intimately knowing the problems we are solving. The product manager must also collaborate with the different sides of the business - working hand in hand with marketing, sales, finance, and more to make the business thrive. – Finally, the product manager is expected to track industry trends and the competitive landscape as they pertain to their product.

This job, as with the other roles on the product team, is an individual contributor role.

You will need to use data and logic to influence your teammates, colleagues, stakeholders, and key executives so that they become straight supporters of our team's initiatives.

Requirements

• Experience as a Product Manager in cross-functional product trios, ideally on technology startups.
• Showcased proficiency in modern product discovery and delivery techniques;.
• Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgment to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.
• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship.
• Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing.
• Excellent communication, leadership, and stakeholder management skills.
• You like fast-paced environments, where mostly outcomes matter, and the only constant is change.
• Excellent command of English (C1 level as a minimum).

Nice to have

• Experience managing API, Integrations and/or processing products. Showing a deep empathy with the developer experience.
• Experience managing partners to build an integrations ecosystem.
• Proficient in leveraging product data using web analytics platforms (Mixpanel, GA, Fullstory) and/or SQL-driven queries/dashboards to derive insights on users or platform behaviors based on rich product data.
• Knowledgeable about translation and language-related tasks and opinionated about how AI can improve them.

Benefits

• Competitive salary at one of Europe’s leading tech startups;
• A stimulating startup environment committed to diversity and inclusion;
• Health insurance;
• Stock options;
• Flexible working hours;
• Individual budget to set up your workstation;
• Budget for learning and development;
• Other specific benefits, depending on location.

Diversity Statement

Unbabel is an Equal Opportunity Employer. We do not discriminate based on ethnicity, religion, colour, sex, gender identity, sexual orientation, age, or mental disability. Not only do we not discriminate, but we celebrate differences. If for whatever reason you need us to make reasonable adjustments and adaptations to our recruitment process, please let your recruiter know.

(We are not accepting candidates coming from recruitment agencies at this moment)

Department

Product

Locations

Lisbon

Remote status

Hybrid Remote

Employment type

Full-time

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