About Unbabel

The company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel so that agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build seamless customer experiences in every corner of the world.

Based in San Francisco, California, Unbabel works with leading customer support and marketing teams at brands such as Facebook, Microsoft, Booking.com, and Under Armour to communicate effortlessly with customers around the world, no matter what language they speak.

What’s the opportunity about?

Unbabel is looking for a Senior Engineering Manager to manage a high-performing Engineering team responsible for one of the company’s key areas: the development and maintenance of critical systems and APIs that power Unbabel’s products and operations, as well as overseeing delivery management to ensure timely and high-quality releases.

To be successful in this role, you need to be a people-oriented engineering manager; great at giving and receiving feedback, fostering new ideas, and empowering others in a hybrid environment. You also need proven software engineering skills with the ability to understand technical architectures, system design, and the ability to understand tradeoffs. You’re able to optimize for a healthy development flow by creating the right environment for your team to develop the best possible solutions. Additionally, you must excel in delivery management by coordinating cross-functional teams, managing project timelines, and ensuring that deliverables meet both quality standards and business requirements.

Responsibilities

• Support a team of software engineers to plan and support the development and support Unbabel’s core business;
• Hands-on support and timely delivery of technical solutions to address business needs;
• Work closely with other functional leads to help deliver best-in-class software and world-renowned products;
• Support the definition of the team’s KPIs, taking into account the team backlog and the company priorities;
• Advocate and advance modern, agile software development practices and help develop and evangelize great engineering and organizational practices;
• Facilitate collaboration with other engineering teams, product managers and product designers to solve exciting and challenging problems across the platform;
• Set and monitor performance goals for teams and individuals, providing feedback through reviews, one-on-ones, and regular discussions;
• Play a key role in supporting us to attract, develop and retain great engineering talent;
• Grow a healthy, collaborative engineering culture in line with the company values.

Requirements

Must have:

• Demonstrated previous experience in leading teams of engineers across all levels of skill and experience, with a track record of managing, recruiting, and retaining engineering talent in mid-sized teams;
• Mastery of software engineering fundamentals and a proven track record of shipping high-quality software;
• A love for mentoring and growing people, and have a track record of doing it;
• A continuous improvement mindset, while encouraging a healthy engineering culture.

Nice to have:

• Bachelor’s degree in Computer Science or equivalency in relevant engineering work experience;
• Familiarity with Jira, Gitlab, Slack and standard Google productivity tools.

What to expect from our interview process?

1. Interview with Recruiter
2. Interview with VP of Engineering
3. Take home Case Study
4. Interview and Case Study presentation with 2 Engineering Managers
5. Meet the team

Benefits

• Competitive salary at one of Europe’s leading tech startups;
• A stimulating startup environment committed to diversity and inclusion;
• Health insurance;
• Stock options;
• Flexible working hours;
• Individual budget to set up your workstation;
• Budget for learning and development;
• Other specific benefits, depending on location.

Diversity Statement

Unbabel is an Equal Opportunity Employer. We do not discriminate based on ethnicity, religion, colour, sex, gender identity, sexual orientation, age, or mental disability. Not only do we not discriminate, but we celebrate differences. If for whatever reason you need us to make reasonable adjustments and adaptations to our recruitment process, please let your recruiter know.

(We are not accepting candidates coming from recruitment agencies at this moment)

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