Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

We are seeking a collaborative and proactive Safety Manager to lead compliance, safety, and risk management at our E-commerce Fulfillment Center in Hanover Township, PA. This leader will drive regulatory compliance, employee engagement, and cultural transformation by strengthening partnerships, overseeing the Safety Committee program, and embedding proactive safety ownership throughout the site. The Safety Manager is accountable for building, maintaining, and continuously improving safety programs, procedures, and standards that protect Thrivers, ensure compliance, and sustain a culture of proactive ownership.

RESPONSIBILITIES

• Own and lead all safety and compliance programs within the FC, ensuring full adherence to OSHA, FDA, USDA, Non-GMO/Organic, and all applicable regulatory requirements.
• Translate compliance into execution by building, simplifying, and continuously improving SOPs and training so they are clear, practical, and actionable for hourly teams.
• Drive safety execution on the FC floor by partnering with shift operators to enforce standards, strengthen accountability, and continuously improve safety processes and procedures.
• Maintain a strong, consistent floor presence — spending significant time in operations leading Gemba walks, real-time coaching, and behavioral safety observations.
• Coach leaders and Thrivers in the moment to reinforce safe behaviors, close gaps immediately, and build ownership at all levels.
• Lead and evolve the Safety Committee program to ensure active engagement, cross-shift representation, and consistent follow-through on actions.
• Drive accountability through visibility, influence, and recognition — not just audits—ensuring corrective actions are owned, executed, and sustained.
• Conduct audits and inspections to verify compliance with procedures, training, certifications, and regulatory standards, while using findings to improve real-world execution.
• Lead incident investigations end-to-end, including root cause analysis and implementation of corrective and preventative actions that eliminate repeat issues.
• Coordinate emergency preparedness efforts, including drills, safety stand-downs, and refresher training to ensure readiness across all shifts.
• Continuously improve SOPs and training content based on audit findings, incident learnings, and operational feedback to keep safety relevant and effective.
• Build a proactive safety culture by recognizing positive behaviors, reinforcing “No Broken Windows” standards, and making safety visible and real in daily operations.
• Track and analyze safety performance metrics (TRIR, near-miss closure, audit results, corrective actions, training completion, SOP adoption) to identify trends and drive improvements.
• Provide clear, actionable insights to FC leadership through reporting that connects data to behaviors, risks, and operational outcomes.
• Partner cross-functionally to embed safety into daily workflows, ensuring safety is integrated into how work gets done—not treated as a separate function.

QUALIFICATIONS

• Bachelor’s degree in Occupational Safety, Environmental Health & Safety, Industrial Hygiene, or a closely related field; equivalent professional experience will be considered.
• OSHA 30 certification (or ability to obtain within 1 month).
• 5–7 years of progressive safety experience in distribution, fulfillment, food, or manufacturing environments.
• Demonstrated success leading Safety Committee programs or equivalent employee led safety initiatives.
• Proven ability to partner with local health authorities and emergency response teams.
• Strong leadership, facilitation, and communication skills with the ability to engage both hourly employees and senior leaders.
• Experience working directly with FDA, USDA, and other food-related regulatory agencies (preferred).
• Knowledge of organic and Non-GMO compliance standards (preferred).
• Must reside or be willing to relocate within a 45-minute drive of Hanover Township, PA to ensure site coverage and responsiveness.
• Regularly engaged on the FC floor; ability to be on your feet for extended periods.
• Ability to lift up to 50 lbs.
• Work across ambient, refrigerated, and frozen temperature-controlled zones.

CERTIFICATIONS (company-funded; required or obtained within 3 months)

• OSHA General Industry
• Hazard Communication (GHS)
• Slips/Trips/Falls Prevention
• Emergency Action Plans
• Lockout/Tagout Awareness
• PPE, Ergonomics
• CPR/AED
• First Aid
• Bloodborne Pathogens
• Active Shooter Preparedness

JOB INFORMATION

• Compensation Description - The starting salary range for this position is between $85,000 - $100,000.
• Salary may increase over time based upon: skill, level of responsibility, additional duties, seniority, quantity or quality of production or other legitimate, business-related factors.
• Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, and more!

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.

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