Food Safety & Quality Assurance Technician
Thrive Market
Quality Assurance
Reno, NV, USA
USD 25-32 / hour + Equity
Posted on Sep 17, 2025
ABOUT THRIVE MARKET
Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.
Join us as we bring healthy and sustainable living to millions of Americans in the years to come.
THE ROLE
A detail-oriented and proactive individual to join our Food Safety and Quality Assurance (FSQA) team as an FSQA Technician. This role requires a strong commitment to maintaining high standards of quality control and compliance. This role would be based at the Reno fulfillment Center as a field position to execute Quality Assurance initiatives and daily QA tasks as they relate to monitoring product quality and food safety. The role would own the product inspection tasks to ensure all required product inspections are conducted, communicated, and recorded on time. This role would be responsible for inspections related to the QA hold & release process, ensuring all product checks are executed appropriately, and conducting internal audits to assess compliance with FSQA SOPs and SSOPs. The FSQA Technician will play a crucial role in ensuring the safety and quality of our products through various daily, weekly, and monthly tasks. They will work directly with the QA Manager to ensure that appropriate feedback is provided on quality issues, enabling timely and effective actions to be taken.
The days and hours for this position are: Sunday-Thursday, 7:00am - 3:30pm.
RESPONSIBILITIES
- Daily Produce Inspections: Checking counts, product placement, and expiration dates; documenting findings with pictures and reporting issues.
- QAHOLD Area Management: Inspecting and verifying items in the QAHOLD area, updating spreadsheets, verifying against systems (HJ), and coordinating disposition with relevant teams.
- Master Sanitation Program Maintenance: Printing weekly cleaning check-sheets, ensuring accuracy of all sections (weekly, bi-monthly, monthly, bi-yearly, and yearly), verifying page correctness, and verifying and filing completed records.
- Filing and Record Keeping: Verifying and filing receiving forms, produce inspection reports, daily temp logs, employee training files, QAHOLD forms, certificates of destruction/donation, and Bills of Lading.
- SOPs: Assisting with the yearly review of Standard Operating Procedures (SOPs) and working on new SOPs.
- Temperature Equipment Calibration: Performing monthly calibrations and required documentation.
- FSQA Specification and SOP Development Assistance: Participating in the development of SOPs and specifications. Taking and inserting pictures into templates, etc.
- Fresh Customer Issues: Checking for customer complaints in Fresh and Frozen merchandise quality issues, looking up orders, inserting findings, and compiling reports.
- Pack Audits: Conducting daily/weekly pack audits, ensuring correct packing of fresh and other items, filling out Google forms, noting issues, and reporting to the team.
- Produce Delivery: Assisting with produce inspection, verifying against invoices, checking country of origin, recording expiration dates, taking pictures of damaged product, noting quantities of loose and damaged items, and filling in reports.
- Will conduct appropriate sampling to be able to confirm if a Member complaint is isolated or if there is an issue with the current inventory.
- Execution and maintenance of the Organic Programs, including assistance with audits and documentation.
QUALIFICATIONS
- Experience (minimum 2 years) in a food safety and quality assurance/control position.
- Sound knowledge of food safety GMPs and HACCP.
- Strong attention to detail and accuracy.
- Excellent organizational and time management skills, ability to prioritize multiple tasks.
- Ability to follow established procedures and protocols.
- Good communication skills to report findings and coordinate with team members.
- Proficiency in using spreadsheets and documenting information.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills with a strong emphasis on collaboration across departments and the ability to conduct training.
BELONG TO A BETTER COMPANY
- Comprehensive health benefits (medical, dental, vision, life, and disability)
- Competitive pay + equity
- 401k match
- Opportunities for advancement. We have programs that will start you on a path and train you along the way
- Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
- Free Thrive Market membership and discount on private label products
- Casual atmosphere and great people to work with
We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better
products, support better brands, make better choices, and build a better world in the process.
At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.
Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer
At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!
If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we’ll be happy to assist you.
Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at .
© Thrive Market 2025 All rights reserved.
JOB INFORMATION
- Compensation Description - The pay rate for this position is $25-$32/hr.
- Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
- Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, and more!
- The days and hours for this position are: Sunday-Thursday, 7:00am - 3:30pm.