Thread
getthread.comLocations
New York, NY, USA · Canal Street, New York, NY, USA · Union Square, New York, NY, USA
industry
Software
Size
11 - 50 employees
Stage
Other
founded in
2022
Thread is an AI-powered service desk platform for Managed Service Providers (MSPs). It uses automation, chat, and AI-driven triage to streamline IT support by handling ticket details, categorization, prioritization, and responses. The platform integrates features like a unified inbox, PSA automations, and AI chat tools to improve technician efficiency and speed up resolution times.
Something looks off?Open jobs at Thread
On-site & Remote
Job function
Salary