At Staffbase, you will have the opportunity to help redefine the importance and purpose of internal communications in the enterprise segment. Goodbye old clunky B2B user experience, hello intuitive & innovative B2B UX design.

We are looking for an exceptional Senior Product Researcher to own the end-to-end research process in one of our Units. Your insights will help us improve and shape our product, inform stakeholders and leadership about product opportunities, and foster a user-centric approach while collaborating with multiple roles.

This role will report to a Research Manager and the VP of Product Experience.

This is a fixed term contract until March 2026.

What you’ll be doing

• Create a Research Roadmap: Develop and maintain a research roadmap for an assigned product unit, aligning with the product's strategic goals and user needs.
• Lead Research Initiatives: Design and conduct research studies, surveys, and interviews to gather deep insights into user needs and behaviors.
• Collaborate with Product roles: Manage stakeholders and work closely with the Product Managers and Designers to guide and make informed decisions that align with user insights and business needs.
• Participate in discussions and decisions: You build bridges with stakeholders, engage in discussions and make sure the insights are disseminated, impacting decision-making
• Support the Design Team: Provide tools, guidance, and support to enable the product design team to conduct their own research, fostering a culture of continuous learning and improvement.
• Collaborate for Excellence: Work in unison with the Product Research team to ensure excellence in the craft, maintaining high standards and innovative methodologies.
• Champion the User: Advocate for user-centered design principles and foster a culture of empathy and innovation.

What you need to be successful

• Experience: 2+ years of experience in UX research, preferably in the B2B SaaS industry.
• Autonomy and Ownership: Ability to autonomously organize yourself, taking ownership of and responsibility for your work, ensuring alignment with project goals.
• Mixed Methods Experience: Proven ability to plan, conduct, and analyze mixed methods research that effectively combines quantitative and qualitative approaches.
• Strategic Research Experience: Experience collaborating or conducting strategic research studies, including generative and explanatory research, to inform product development.
• Analytical Thinking: Apply analytical and problem-solving skills, with experience to distill complex data into actionable insights that drive decision-making.
• Entrepreneurial Mindset: Possess an entrepreneurial spirit with an appetite for impact, ensuring that every study is actionable and impactful, contributing to the overall success of the product.
• Communication skills: Good communication skills, capable of speaking with technical or non-technical people alike, both verbally and in written English, ensuring clear and effective collaboration.
• Skills: Familiar with modern research tools and usability testing, with a passion for user-centric design.

What you'll get

• Competitive Compensation - we offer attractive salary packages including an Employee Stock Option Plan.
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560.
• Growth Budget - all employees get a yearly budget for external training of €1000, and one day off for growth per year (increase to two days in 2nd year).
• Wellbeing - in addition to our yearly vacation of 30 days, we’re running a 4-day-work week every year in August with full payment.
• Support - we’re offering a company pension scheme.
• Sports & Health - join our sport courses in the offices. The offices are equipped with fruits, drinks and snacks.
• Team Building - Regular team and office events including the yearly Staffbase Camp.
• Volunteers Day - you’ll get one day off per year for supporting a social project. We will donate a small amount for that project in addition.
• Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid.