About We Comes Before Me Corp, D.B.A. SqlDBM

SqlDBM is the leading cloud-native data modeling platform designed for enterprise organizations. We empower large-scale data teams with the tools to streamline data governance, collaboration, and architecture across the modern cloud ecosystem. With an expanding customer base and strong market demand, we are growing our Enterprise Customer Success team to drive long-term value and adoption across Fortune 1000 companies.

About The Role

• We are looking for an Enterprise Customer Success Manager (CSM) to serve as a strategic advisor to our largest customers, ensuring they maximize the value of SqlDBM. The Enterprise CSM will own post-sale engagement, driving adoption, renewals, and expansion opportunities within key accounts. This role requires a mix of strategic relationship management, technical expertise, and business acumen to help enterprise data teams succeed.
  
  

What You'll Do

• Own and manage the post-sale customer journey, ensuring enterprise clients achieve their goals with SqlDBM.
• Develop trusted relationships with C-suite, VP, and Director-level stakeholders within data teams.
• Drive customer adoption, expansion, and renewals by identifying opportunities to increase value.
• Partner cross-functionally with Sales, Product, and Solutions Engineering to ensure alignment on customer needs.
• Lead executive business reviews (EBRs) and success planning discussions with enterprise accounts.
• Advocate for customer needs internally, influencing product roadmap and feature development.
• Track key customer health metrics, proactively mitigating risks and driving retention strategies.
  
  

Qualifications

• 5+ years in Customer Success, Account Management, or Consulting within enterprise SaaS.
• Experience managing large-scale Fortune 1000 accounts with complex data ecosystems.
• Strong understanding of the modern data stack, cloud architectures (Snowflake, Databricks, etc.), and data modeling best practices.
• Exceptional relationship management, communication, and strategic problem-solving skills.
• Proven ability to drive strategic renewals, expansion revenue, and customer advocacy.
  
  

What We Offer

• Competitive base salary + performance-based incentives aligned with customer retention and expansion.
• Opportunity to work with some of the largest, most influential data-driven organizations globally.
• Remote-first work environment with travel opportunities for key customer engagements.
• Work alongside industry leaders and a world-class product team at the forefront of data innovation.
• Comprehensive plan coverage for employee and covered dependents for medical, vision, dental, life, Short-term Disability, Long-Term Disability, and employer-sponsored 401k.
• Strong career growth trajectory in a rapidly scaling enterprise-first SaaS company.
  
  

SqlDBM is an equal opportunity employer. We're committed to building an inclusive team that welcomes diversity of perspectives, people, and backgrounds regardless of race, color, ancestry, national origin, sex, gender (including pregnancy, breastfeeding, and related medical conditions), sexual orientation, gender identity and expression, age, religion, creed, disability, medical condition, genetic information, marital status, citizenship, military or veteran status, or any other protected status under applicable law. SqIDMB will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the People Experience Team to learn how to request accommodation.

Compensation Range: $135,000-$180,000 OTE (based on location)