Shopmonkey provides a process management software designed for auto repair shops. The platform eliminates double entry and avoids missing unpaid invoices by tracking everything payment-related in one shop management system. It integrates with QuickBooks and offers customers the ability to pay in-person or online. Shopmonkey utilizes built-in tools to communicate with customers via text and email. It enables users to send automated appointment confirmations and reminders, share invoices, inspection sheets, collect payments, or answer questions with just a few clicks. The company was founded in 2016 and is headquartered in San Jose, California.