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HR Operations Specialist (Global HR Operations Team)

SEMrush

SEMrush

People & HR, Operations
Florida, USA
Posted on Jan 15, 2025

Hi there!
We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don’t miss your chance.
This is our role HR Operations Specialist for those who, through their work, are willing to support our core value – people.

Tasks in the role

  • Support employee lifecycle, including assisting with onboarding, orientation, data changes, and offboarding
  • Assist with the daily execution of HR Administrative tasks, including payroll, benefits, and compliance
  • Document and request processing, including offer preparation, hiring, increases, and termination documents
  • Create and maintain duty related SOPs to detail process and services offered
  • Maintain consistent employee data in both our HRIS and payroll systems
  • Drive continuous improvement standards to promote process and team efficiency
  • Support the HR Operations Manager with all US-based HR projects
  • Operate as a knowledgeable backup for the HR Operations Manager

Who we are looking for

  • Bachelor’s degree or equivalent in Human Resources, Business, or related field
  • Advanced written and verbal communication skills
  • Strong organizational skills, attention to detail, and time management
  • Ability to manage multiple priorities and projects with deadlines in a fast-paced environment
  • Demonstrated customer service excellence and positive interpersonal relations
  • Ability to function well in a fast-paced and, at times, stressful environment

Not required, but a plus

  • 1-2 years of experience in an HR Operations Specialist role or related position
  • Experience with Workday and ADP Workforce Now preferred but not required
  • Independent judgment and critical thinking, in addition to the ability to interpret established programs and policies
  • Experience in building and executing SOPs with relevant SLAs
  • You share our common values: Trust, as we prefer to speak up and be our true selves; Sense of Ownership, as it’s not worth wasting time on something you don’t believe in; and enthusiasm for Constant Change, as we are always looking to make things better.

A bit about the team

You can get to know the team better at one of the interviews, but some brief information about future colleagues will be useful now.

The team manages employee data, handles things like payroll, benefits, and HR policies, ensures everyone follows employment laws, and takes care of all the ins and lifecycle transactions from employee onboarding, offboarding and employee relations.

We will try to create all the right conditions for you to work and rest comfortably

  • This offer stands for remote work format. But you are always welcome in our offices, for work or fun times.
  • Unlimited PTO
  • Low cost medical, dental, and vision plans
  • Life insurance
  • Accidental death and dismemberment (AD&D) insurance
  • Dependent Care Savings Accounts and Flexible Spending Accounts
  • Health Saving Account
  • Short-term and long-term Disability
  • Employee Assistance Program
  • Employee Resource Groups
  • 401(k) plan
  • Paid parental leave
  • Relief Fund
  • Travel coverage
  • Corporate events
  • Teambuilding
  • Snacks, drinks at the office
  • Gifts for employees

A little more about our company

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing.

We’ve been developing our product for 16 years and have been awarded G2s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker.

10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.

Our Diversity, Equity and Inclusion commitments

Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace.

We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws.

Our new colleague, we are waiting for you!

Alina

Recruiter

At Semrush, we take a serious and comprehensive approach to hiring new people. We welcome those who are professionals in their field and passionate about their work to join our team.

A “five-minute interview” or “get a job in three clicks” approach is not the way we work.

During the interview, we ask candidates to talk about themselves and their background in detail. We try to discover the most important aspects about the way someone works and their personality before a job offer is made.

Up to 3 days

Once the resume is received it will be reviewed by a member of the Talent Acquisition team. We try to provide feedback within three working days.

Flexible approach for an interview format

We’re flexible and open for both online interviews and personal meetings at the offices. Choose the option that’s most suitable for you!

In order for the online meetings to be productive, we suggest following these tips to make sure you are set up well:

  • Join the interview from a laptop or desktop computer (not a smartphone). You may need to print something or present your screen during the interview.
  • Please turn on your camera. Visual communication is especially important for us.
  • Choose a quiet place to talk. Attending an interview from the street is not a good idea.
  • Keep your phone at hand in case there are technical issues that mean we have to continue the interview by direct call.
Good luck!

HR

Any HR department is, by its very nature, about people and for people. Semrush’s HR team goes one step further, working to build a healthy and creative environment within the Company. This team is responsible for selecting and onboarding new employees and solving strategic, organizational, and personnel issues.

The HR team is involved in various business areas across the organization: recruitment, employer branding, employee training, company culture, benefits, documentation, relocation, and even analytics.

The team supports employees in all Semrush offices around the world. Despite differences in locations, our colleagues from HR are united in one mission–to create a unique company environment where each employee has the opportunity to reach their highest potential and work on exciting and important projects.