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Order Management Specialist (Revenue Accounting Team)

SEMrush

SEMrush

Accounting & Finance
Serbia
Posted on Jan 2, 2025

Hi there!
We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don’t miss your chance.
This is our Order Management Specialist role for those who possess a strong sense for detail, analytical skills and are ready to combat discrepancies in financial records.

Tasks in the role

The Order Management Specialist plays a critical role in the company’s success by ensuring orders are processed in a timely way and in accordance with the company’s policies and processes. Key responsibilities include:

  • Reviewing and verifying order information is complete and accurate prior to being processed in the company's billing and revenue systems
  • Processing non-standard orders, including orders with non-standard billing schedules
  • Communicating order issues, such as missing order information, to the sales team
  • Tracking the status of orders throughout the order process and providing regular updates to the sales teams and other relevant stakeholders
  • Recommending and executing process improvements
  • Ensuring processed orders comply with the company SOX controls

Who we are looking for

  • Ability to effectively prioritize and manage multiple activities
  • Excellent organizational, verbal, and written communication skills
  • Oracle, RevPro and Salesforce experience preferred
  • Fluent verbal and written English

Not required, but a plus

  • Experience working in an Enterprise international company
  • You share our common values: Trust, as we prefer to speak up and be our true selves; Sense of Ownership, as it’s not worth wasting time on something you don’t believe in; and enthusiasm for Constant Changes, as we are always looking to make things better

We will try to create all the right conditions for you to work and rest comfortably

  • This offer stands for the “hybrid” work format: some days, you work from the office, and some #wfh.
  • Flexible working hours
  • Unlimited PTO
  • Flexi Benefit for your hobby
  • Employee Support Program
  • Loss of family member financial aid
  • Employee Resource Groups
  • Meals, snacks, and drinks at the office
  • Corporate events
  • Teambuilding
  • Training, courses, conferences
  • Gifts for employees

A little more about our company

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing.

We’ve been developing our product for 16 years and have been awarded G2s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker.

10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.

Our Diversity, Equity and Inclusion commitments

Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace.


We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws.

Our new colleague, we are waiting for you!

Alina

Recruiter

At Semrush, we take a serious and comprehensive approach to hiring new people. We welcome those who are professionals in their field and passionate about their work to join our team.

A “five-minute interview” or “get a job in three clicks” approach is not the way we work.

During the interview, we ask candidates to talk about themselves and their background in detail. We try to discover the most important aspects about the way someone works and their personality before a job offer is made.

Up to 3 days

Once the resume is received it will be reviewed by a member of the Talent Acquisition team. We try to provide feedback within three working days.

Flexible approach for an interview format

We’re flexible and open for both online interviews and personal meetings at the offices. Choose the option that’s most suitable for you!

In order for the online meetings to be productive, we suggest following these tips to make sure you are set up well:

  • Join the interview from a laptop or desktop computer (not a smartphone). You may need to print something or present your screen during the interview.
  • Please turn on your camera. Visual communication is especially important for us.
  • Choose a quiet place to talk. Attending an interview from the street is not a good idea.
  • Keep your phone at hand in case there are technical issues that mean we have to continue the interview by direct call.
Good luck!

Finance

The Semrush Finance teams help the business maintain financial stability, make economically sound decisions, and collect accurate information on the Company's profits and costs.

This unit is divided into several departments: accounting, financial planning & analysis, treasury, administrative, and even investor relations. Yes, as a public company, we now have to take care of those, too.

The Finance team has a typical multi-level structure. The team is represented in practically all our offices worldwide.

Interesting fact: you rarely meet a specialist who both knows what Slack is and also is able to deal with invoicing in Oracle. Our Finance team can do that!