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Director of Product Operations (Operations Division)

SEMrush

SEMrush

Product, Operations
Serbia
Posted on Dec 18, 2024

Hi there!
We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don’t miss your chance.
This is our Director of Product Operations role for those who strive to implement functional processes and drive them to full completion.

The Director of Product Operations is the mastermind behind building and scaling a top-notch Product Ops function. Think of this role as the glue that holds everything together—ensuring smooth operations, smarter decisions, and seamless collaboration across the entire product organization. You’ll be the driving force behind optimizing processes, weaving in cutting-edge tech, and delivering insights that empower executives, product managers, and everyone in between. If making things run like clockwork while solving big challenges excites you, this is your chance to lead and leave your mark!

Tasks in the role

  • Bring order to chaos! Lead the charge in standardizing and optimizing how we plan roadmaps, execute release trains, and keep things running like a well-oiled machine.
  • Be the ultimate team connector, ensuring cross-functional initiatives are aligned, on track, and delivered like clockwork.
  • Love data? You’ll build systems that not only track and report key metrics but also sound the alarm when something’s off—because surprises are for birthday parties, not business metrics.
  • Turn data into storytelling gold, providing insights that help executives and product leaders make smarter, bolder decisions.
  • Add some financial wizardry to our decision-making by developing processes that reveal how business moves impact development costs.
  • Spot inefficiencies like a pro detective and craft solutions that save resources, cut costs, and boost productivity.
  • Embrace your inner tech enthusiast by introducing AI tools that make our workflows smarter, faster, and just plain cooler.
  • Become the voice of the customer by centralizing feedback and making sure those golden nuggets of insight actually influence what we build.
  • Help us understand what users want (even when they don’t know it themselves) by leading research efforts that inspire great products.
  • Create a knowledge hub so useful that people might just bookmark it as their homepage. Training, best practices, documentation—everything a team could dream of!

Who we are looking for

  • Proven track record of leading or scaling a Product Operations function or similar role (e.g., program management, operations leadership).
  • Strong track record of optimizing product development processes and delivering cross-functional projects.
  • Proficiency in leveraging data for decision-making, including experience with analytics tools (e.g., Tableau, Looker) and creating dashboards.
  • Knowledge of modern AI technologies and their potential for product development.
  • Comfortable assessing and implementing new technologies to improve efficiency.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Strong communication and storytelling skills, with experience presenting to executives and managing high-stakes projects.
  • Strong leadership and team management capabilities, focusing on mentorship and talent development.

Not required, but a plus

  • You share our common values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, because it’s not worth wasting time on something you don’t believe in; and enthusiasm for Constant Changes, because we are always looking to make things better

We will try to create all the right conditions for you to work and rest comfortably

  • It’s up to you to decide what work format works best for you. You can #wfo, #wfh, or mix both.
  • Flexible working hours
  • Unlimited PTO
  • Flexi Benefit for your hobby
  • Employee Support Program
  • Loss of family member financial aid
  • Employee Resource Groups
  • Meals, snacks, and drinks at the office
  • Corporate events
  • Teambuilding
  • Training, courses, conferences
  • Gifts for employees

A little more about our company

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing.

We’ve been developing our product for 16 years and have been awarded G2s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker.

10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.

Our Diversity, Equity and Inclusion commitments

Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace.

We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws.

Our new colleague, we are waiting for you!

Manita

Senior Talent Acquisition Specialist

At Semrush, we take a serious and comprehensive approach to hiring new people. We welcome those who are professionals in their field and passionate about their work to join our team.

A “five-minute interview” or “get a job in three clicks” approach is not the way we work.

During the interview, we ask candidates to talk about themselves and their background in detail. We try to discover the most important aspects about the way someone works and their personality before a job offer is made.

Up to 3 days

Once the resume is received it will be reviewed by a member of the Talent Acquisition team. We try to provide feedback within three working days.

Flexible approach for an interview format

We’re flexible and open for both online interviews and personal meetings at the offices. Choose the option that’s most suitable for you!

In order for the online meetings to be productive, we suggest following these tips to make sure you are set up well:

  • Join the interview from a laptop or desktop computer (not a smartphone). You may need to print something or present your screen during the interview.
  • Please turn on your camera. Visual communication is especially important for us.
  • Choose a quiet place to talk. Attending an interview from the street is not a good idea.
  • Keep your phone at hand in case there are technical issues that mean we have to continue the interview by direct call.
Good luck!

Other vacancies

Is there a way to speak about all the teams at our Company that make Semrush the way it is? Oh yes, there is! Are we going to update this section on a regular basis? Oh yes, we are! Because our people are our main value and top priority.

We sincerely appreciate and acknowledge every employee’s contribution to the development of the product.

If you haven't found a job that interests you in other sections, try looking here. In the meantime, we will do our best to keep updating the content for this part of the Career Page.