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Marketing Operations Specialist (Marketing Operations Team)

SEMrush

SEMrush

Marketing & Communications, Operations
Massachusetts, USA
Posted 6+ months ago

Hi there!
We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don’t miss your chance. This is our role Marketing Operations Specialist for idea generators, planning geniuses, and natural-born analysts.

Are you a doer capable of working on a variety of projects and coordination tasks? Do you have a passion for the little details? Can you explain how those details form the larger picture? Do you see the power of strong processes and how they can drive teams to achieve their full potential? Last question: Do you go with a “take action first, then apologize later” approach? If yes, we want to hear from you! Semrush is looking for an energetic and dynamic Marketing Operations Specialist who can help us accelerate our division during our day-to-day operations. Reporting to our Senior Marketing Operations Manager Lead, this position will work on supporting projects and special operational tasks, including but not limited to report creation, process improvement, project coordination, and management of a variety of Marketing initiatives such as IT-related workflows, Sales + Marketing collaboration workflows, Partnerships, Quarterly All Hands + Quarterly Marketing Leadership Meetings, Management of Reporting, and more. This is an exciting opportunity for an organized multitasker and ops-minded person to take on a role that will have an impact on the whole Marketing Division.

Tasks in the role

  • Coordinate several ongoing initiatives including operational workflows, acting as key point of contact from the Marketing Division to/with other divisions or teams at Semrush, including, but not limited to, Marketing Division, IT Division, Sales Division, Retention Division, etc. This may range from workflows like lead scoring to marketing automation to Salesforce or Marketo integrations. Ultimately ensuring smooth support for multiple strategic initiatives

  • Manage ongoing weekly, monthly, and quarterly Marketing Management reports and workflows

  • Support marketing management with quarterly Marketing Leadership Team (MLT) meetings, agendas, timings, and ensure we are covering and resolving the most pressing business issues

  • Participate and own a variety of special projects for the CMO and the Marketing division in general, for example, special partnerships or activities on a global level

  • Work with operational rigor; set the standard for project management with clearly defined project scope(s), business requirement(s), definition(s) for virtually all projects/workflow, on time and in coordination with other team leads in Marketing

  • Deliver detailed project plans, including GANTT timelines, to ensure projects can be achieved according to the vision defined by the Marketing Operations Lead or CMO

  • Act on behalf of the Marketing Division in managing internal and external stakeholders, advancing our position at every opportunity

  • Develop strong, durable relationships with team members across Global Marketing and the whole company

Who we are looking for

  • 2+ years of overall work experience in a similar Project Management or Project Coordination role within a large-scale, multi-unit operation company. Experience in marketing operations programs is a plus

  • Knowledge of program and project management and coordination methods and principles

  • Ability to use basic data analysis techniques and tools for spreadsheet data manipulation and reporting. Experience with data query or visualization tools is a plus

  • Ability to use analytics and visualization to summarize key findings

  • Experience in one or more types of program management software like Monday, MS Project, Asana, Trello, or Basecamp. Also, experience using Google Suite applications

  • Ability to manage project teams and stakeholders using Agile methodology

  • Critical thinking and problem-solving skills

  • Exceptional organizational skills

  • Attention to detail and time management skills

  • Excellent interpersonal skills, including verbal and written communication skills

  • Ability to travel internationally when required

Not required, but a plus

  • You share our common values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, because it’s not worth wasting time on something you don’t believe in; and enthusiasm for Constant Changes, because we are always looking to make things better

We will try to create all the right conditions for you to work and rest comfortably

  • This offer stands for the “hybrid” work format: some days, you work from the office, and some #wfh

  • Low-cost medical, dental, and vision plans

  • Dependent Care Savings Accounts and Flexible Spending Accounts

  • Employee Assistance Program

  • 401(k) plan with flexible ways to save and fully vested employer match up to 4%

  • Unlimited PTO

  • Paid parental leave

  • Short-term and Long-term Disability

  • Accidental death and dismemberment (AD&D) insurance, Life Insurance

  • Travel Insurance

  • Corporate Events

  • Snacks, coffee, tea

Finally, a little more about our company


Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing.

We’ve been developing our product for 16 years and have been awarded G2s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker.

10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.

Our new colleague, we are waiting for you!

Semrush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. All employment decisions are based on business needs, job requirements, merit, and individual qualifications.

Loren (he/him)

Recruiter

At Semrush, we take a serious and comprehensive approach to hiring new people. We welcome those who are professionals in their field and passionate about their work to join our team.

A “five-minute interview” or “get a job in three clicks” approach is not the way we work.

During the interview, we ask candidates to talk about themselves and their background in detail. We try to discover the most important aspects about the way someone works and their personality before a job offer is made.

Up to 3 days

Once the resume is received it will be reviewed by a member of the Talent Acquisition team. We try to provide feedback within three working days.

Flexible approach for an interview format

We’re flexible and open for both online interviews and personal meetings at the offices. Choose the option that’s most suitable for you!

In order for the online meetings to be productive, we suggest following these tips to make sure you are set up well:

  • Join the interview from a laptop or desktop computer (not a smartphone). You may need to print something or present your screen during the interview.
  • Please turn on your camera. Visual communication is especially important for us.
  • Choose a quiet place to talk. Attending an interview from the street is not a good idea.
  • Keep your phone at hand in case there are technical issues that mean we have to continue the interview by direct call.
Good luck!

Marketing

The Marketing team does much more than just promote and advertise Semrush products. They also inspire marketers around the world with their work.

Colleagues from this team are responsible for establishing marketing strategies and conducting market target audience research. They work with content, create and implement advertising campaigns through multiple promotion channels. The team is also closely involved with the Development, Design, Customer Success, and Sales teams. Web content, newsletters, banners, references in the media–all this is created by our Marketing experts.

The Marketing team is truly international and dispersed across the globe. But despite the differences in locations and time zones, our teams work tirelessly together on their common goal: to support one billion marketers in achieving their goals. Can we do it? Certainly!