Product Manager
RoadRunner
About RoadRunner
At RoadRunner, our daily motivation is to accelerate the road to Zero Waste™ while providing maximum value for our customers and our communities. We achieve this through efficient, cost-effective and sustainable waste operations. Our team cares deeply about each other and our planet, and we are dedicated to leveraging technology and innovation to modernize a vital industry with integrity, expertise and a passion for create a future where waste is a problem of the past™.
Technology, artificial intelligence and data-driven strategies are the backbone for our team of waste experts to reliably provide our customers with the most streamlined, cost effective and sustainable waste and recycling services. Since RoadRunner’s creation in 2014, we’ve helped more than 12,000 customer locations achieve an average between 10 - 20% savings on their monthly waste bills while also improving their recycling efficiencies. We’re proud that RoadRunner’s industry-leading model has been recognized by the SEAL Business Sustainability Awards 2023, Pittsburgh Business Times’ Best Place to Work 2022, and Pittsburgh Inno’s 2022 Fire Awards.
Our Glassdoor reviews are fantastic (3.3/5 on 283 reviews), our CEO’s approval rating is 71%, and 67% of our reviewers would recommend working here. Our Indeed ratings have consistently improved as we’ve been expanding our teams (3.4/5 on 79 reviews) and we now have over 13K followers on LinkedIn.
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.
Pay range: $100k - $130k w/ 10% annual bonus
Job Summary:
Ready to lead the charge in sustainable innovation? As a Product Manager at Roadrunner, you'll be at the forefront of our mission to achieve Zero Waste. You'll strategically define product roadmaps, prioritize game-changing features, and craft user stories, all while leveraging AI to create cutting-edge internal tools and customer-facing products. This is your opportunity to drive continuous improvement, delivering efficient, cost-effective, and truly sustainable waste operations that provide immense value to our customers and communities. If you're passionate about product leadership and making a tangible environmental impact through technology, let's build the future together!
Primary Duties:
- 40% - Product Development and Execution:
- Lead the product development lifecycle from concept to launch, working closely with engineering, design, and QA teams.
- Write detailed product requirements documents (PRDs), user stories, and acceptance criteria.
- Manage sprint planning, backlog refinement, and daily check-ins, ensuring timely delivery of product releases.
- Monitor and analyze product performance, identifying areas for improvement and optimization.
- 30% - Product Strategy and Roadmap:
- Define and communicate the product vision and strategy, aligning with overall business objectives.
- Develop and maintain a comprehensive product roadmap, prioritizing features based on market analysis, customer feedback, and business value.
- Conduct competitive analysis and market research to identify opportunities and inform product decisions.
- Stay ahead of industry trends in LLMs, agentic AI, and data architecture to make informed decisions
- Collaborate with stakeholders to define product requirements and success metrics.
- 20% - Stakeholder Management and Communication:
- Serve as the primary point of contact for product-related inquiries and updates.
- Communicate product updates, roadmaps, and progress to stakeholders at all levels of the organization.
- Gather and incorporate feedback from customers, sales, marketing, and support teams.
- Facilitate cross-functional collaboration to ensure alignment and effective communication
- 10% - Product Analysis and Optimization:
- Analyze product usage data and metrics to identify trends and insights.
- Conduct testing and other experiments to optimize product performance and user experience.
- Continuously iterate and improve the product based on data-driven insights and customer feedback.
- Stay up-to-date with industry trends and emerging technologies with a specific focus on AI.
Travel: 0%
Organizational Relationship:
- Reports To: Vice President of Product Management
- Direct Reports: None
- Interacts with: Technology Team, Leadership, Cross Functional Stakeholders
Skills and Experience:
- 3+ years of professional product management experience and a desire to grow your skillset.
- Experience with LLMs; understanding how to leverage AI to analyze data, evaluating problems to determine if utilizing AI to solve them is a viable option, and evaluating the quality of the AI output.
- Enthusiasm for our sustainability driven mission.
- Experience creating product requirements documents and building product process from the ground up.
- Ability to work effectively in a fast-paced, dynamic environment.
- Experience with project management tools such as Jira, or similar.
- Self-Driven and able to work autonomously
- Experience working with internal and external stakeholders to balance customer needs with business strategy
- Detail oriented, possess excellent organizational skills, and have an eagerness to learn current and future business processes.
- Ability to manage multiple projects, multi-task and effectively prioritize conflicting assignments with minimal supervision.
- Comfort with ambiguity, ability to act without having the whole picture using sound judgment and strong decision-making skills.
- Passionate about business results and quality, with a strong sense of accountability, metrics and ownership.
- Strategic thinker with the ability to grasp the tactical details.
- Strong analytical and problem solving. Solid decision making in a timely manner.
Preferred:
- Experience building out product teams in a fast-growing environment
- Experience with UI/UX design principles.
Education:
Bachelor’s Degree in Computer Science, Business Administration, a related field or equivalent experience required
Core Values:
- Trust: Have confidence in our team. Have integrity in your actions
- Be Humble: Stay grounded. Seek feedback. Be curious.
- Be Passionate: Love what you do. Love what we do.
- Embrace Challenge: See obstacles as opportunities to learn and grow.
- Be Accountable: Take ownership. Be reliable. Be proactive.
- Care Personally About Each Other: Show compassion, empathy and open-mindedness
We are excited to consider talented individuals from across the country. However, please note that we currently do not support candidates residing in the following states: Alaska (AK) / Delaware (DE) / Hawaii (HI) / Kansas (KA) / Louisiana (LA) / Maine (ME) / Montana (MT) / Nebraska (NE) / Nevada (NV) / New Mexico (NM) / North Dakota (ND) / South Dakota (SD) / Vermont (VT) / Wyoming (WY)
We thank all candidates for their interest in RoadRunner, but we cannot respond to everyone personally. Only those selected for an interview will be contacted. We look forward to reviewing your application!
RoadRunner is an affirmative action and equal opportunity employer and is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. It is the policy of RoadRunner that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of RoadRunner to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. RoadRunner is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.