About RoadRunner

At RoadRunner, our daily motivation is to accelerate the road to Zero Waste™ while providing maximum value for our customers and our communities. We achieve this through efficient, cost-effective and sustainable waste operations.

Our team cares deeply about each other and our planet, and we are dedicated to leveraging technology and innovation to modernize a vital industry with integrity, expertise and a passion for create a future where waste is a problem of the past™.

Technology, artificial intelligence and data-driven strategies are the backbone for our team of waste experts to reliably provide our customers with the most streamlined, cost effective and sustainable waste and recycling services.

Since RoadRunner’s creation in 2014, we’ve helped more than 12,000 customer locations achieve an average between 10 - 20% savings on their monthly waste bills while also improving their recycling efficiencies. We’re proud that RoadRunner’s industry-leading model has been recognized by the SEAL Business Sustainability Awards 2023, Pittsburgh Business Times’ Best Place to Work 2022, and Pittsburgh Inno’s 2022 Fire Awards.

Our Glassdoor reviews are fantastic (3.7/5 on 260 reviews), our CEO’s approval rating is 78%, and 72% of our reviewers would recommend working here. Our Indeed ratings have consistently improved as we’ve been expanding our teams (3.4/5 on 77 reviews) and we now have over 13K followers on LinkedIn.

• 15% - Meet with managers and report end users to understand their goals, current processes, challenges, and wishes to determine how data can be used to improve their function
• 60% - Prioritize, plan, build/update, and rigorously test SQL-based reporting dashboards to address various business needs, thoroughly documenting the logic behind each report to insure the resulting data is used and interpreted correctly
• 25% - Monitor usage of existing reports in order to maintain and streamline RoadRunner’s reporting library

• Reports To: Director of Analysis
• Direct Reports: None
• Interacts with: Analysis, Operations, Finance, Customer Success, Pricing

• Comfort with ambiguity, ability to act without having the whole picture using sound judgment and strong decision-making skills.
• 1-2 years of experience in data analysis or operations management
• Intermediate computer skills; Experience and understanding of Excel and SQL
• Passionate about business results and quality, with a strong sense of accountability, metrics, and ownership.
• Strategic thinker with the ability to grasp the tactical details.
• Ability to use statistical analysis and be mathematically sound.
• Strong verbal and written communication skills is dynamic and can capture a group’s interest and maintain it as well as the ability to facilitate meetings with diverse and sometimes conflicting points of view.
• Ability to manage multiple projects, multi-task and effectively prioritize conflicting assignments with minimal supervision.
• Ability to influence and collaborate at all levels and across all functions of the organization.
• Proven time management skills having the ability to organize/manage multiple priorities coupled with the flexibility to quickly adapt to ever changing business needs.
• Strong analytical and problem solving. Solid decision making in a timely manner.
• Self-motivated and self-directed, ability to work in a team environment.

• Bachelor’s Degree or Associate Degree from an accredited 2-year college or university

• Trust - Have confidence in our team. Have integrity in your actions.
• Care personally about each other - Show compassion, empathy and open-mindedness.
• Be Passionate - Love what you do. Love what we do.
• Embrace challenge - See obstacles as opportunities to learn and grow.
• Be Humble - Stay grounded. Seek feedback. Be curious.
• Be Accountable - Take ownership. Be reliable. Be proactive.