Among other things, you will:- Manage, configure, and optimize CRM and other Business Ops SaaS tools (Zoho, HubSpot, Salesforce, D365, etc.).- Maintain integrations and data flows for accuracy, scalability, and compliance.- Develop and maintain automation scripts to improve workflows and performance.- Monitor system health, troubleshoot issues, and implement long-term solutions.- Translate business needs into technical solutions with cross-functional teams.- Maintain system documentation; ensure process transparency; recommend new tools/features/process improvements.Who you are:- Bachelor’s/Master’s (IT, CS, Engineering, Business Admin) or relevant System/CRM ops experience.- Proficiency in scripting/coding (e.g. Python, JavaScript, PowerShell, Deluge).- Experience with SaaS platforms, CRM tools, and automation solutions; understanding of APIs, integrations, databases, architecture.- Strong problem-solving, analytical, and organizational skills; clear communicator to non-technical stakeholders; fluent English (German plus).Your Salary: Austrian collective agreement minimum EUR 54,000 gross annually (includes full health, accident, pension, unemployment insurance); higher depending on qualifications/experience.