Sales Ops Manager
Pismo
Pismo
Our mission at Pismo is to replace the outdated infrastructure that still powers the backend of most digital payments. We are a technology company known for our leading core banking and payment platform. Our platform provides cloud-native solutions for core banking and payments, paving the way for a new generation of more sophisticated payment solutions. We're looking for talented people to help us deliver cutting edge solutions to ensure our customers enjoy world class solutions. We started in Brazil and are now almost 600 people globally. Come and join the adventure.
Summary
As a Sales Operations Manager at Pismo, you will be instrumental in building and scaling our sales operations function. This hands-on role will focus on supporting our sales leaders and teams through operational execution and improvement of sales processes, systems and data to drive growth and efficiency.
What you'll do
- Develop and implement efficient sales processes and workflows
- Manage our Sales CRM data to ensure data accuracy and effective usage
- Lead a weekly, monthly, and quarterly operating cadence for sales regions with forecast reviews, pipeline analysis, and operational enhancements, etc.
- Drive operational excellence through best practice sharing and process adoption across the sales organization
- Operate as an agent of change, driving timely and effective communication to all cross-functional stakeholders
- Create and maintain sales dashboards and reports
- Provide tools, resources, and training to support and enable the sales team
- Monitor and report on key sales metrics and performance indicators
- Develop and maintain documentation for sales processes and policies
- Ensure alignment between sales and other departments - e.g. Finance
- Conduct regular audits of sales data to ensure integrity and accuracy
- Support the sales team throughout the end-to-end commercial process
- Assist in streamlining the sales cycle and improving sales efficiency
- Provide insights based on data analysis to guide sales strategies
Minimum Qualifications
- Proven experience in sales operations; technology, Fintech, or B2B SaaS is helpful
- Proficiency in Sales CRM tools; bonus points for MS Dynamics
- Exceptional skills in sales analytics or other data tools such as Excel, Tableau, PowerBI
- Excellent communication and collaboration skills
- Detail-oriented with strong organizational skills
- Strong analytical skills with the ability to interpret data and provide actionable insights
- Ability to thrive in a fast-paced, dynamic environment
- Strong problem-solving skills and a proactive approach
- Ability to manage multiple tasks and priorities effectively
- Experience with sales forecasting and planning methodologies
- Experience in proposal generation and contract management
- Strong documentation and process management skills
Core Benefits
- Yearly Incentive Bonus
- Core Benefits ( Including private medical, eye care, dental, well being support, life insurance, income protection, employee discounts, education assistance, emergency childcare, pension.)
- Smart Benefits ( personal fund to be allocated flexibly across a wide range of options )
- 28 days annual leave ( excluding bank holidays )
Pismo is a techfin providing a cutting-edge processing platform for card issuing, digital accounts, wallets, merchant management, and other next-gen payment solutions. We currently process millions of accounts for fintechs and large banks worldwide, from Latam and expanding into European and Asian markets, who launch next generation products using Pismo’s resilient and innovative infrastructure.Pismo’s growing list of innovative offerings include:
- Card Issuing: A fully featured platform for Visa, Mastercard, or private level issuing of credit and prepaid cards. Pismo’s platform allows its customers to control everything from client acquisition to account management.
- Digital Banking & Wallets: Pismo provides a transaction banking core for modern digital banking experiences, from easy client acquisition to enriched cash-in / cash-out operations and internal transfers / P2P transactions.
- Seller Management: From the onboarding to the daily management of each seller, Pismo’s platform runs a workflow process with pertinent settlement and commercial parameters for each transaction, such as MDR, clearing rules, settlement requirements, and days to pay.
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Our core values
Responsibility & Commitment
Responsibility and Commitment are key tenets of Pismo's business. In all of our interactions, ethics and honesty serve as guiding principles. Transparency and alignment are essential at Pismo to foster a culture of accountability where people do not take shortcuts and dare to be vulnerable. We encourage ownership and enable our employees to be a part of the solution to our challenges.
Challenging the Status Quo to Drive Change
Pismo is a disruptive company that knows we can’t count on what got us here to get us where we want to go. Instead of following trends, our team members create them. We strive for the best solution for every situation, not the easiest. Taking the ordinary or common sense route is insufficient. This is how we affect real change.
Minimum Friction Experience
Pismo's success depends on fluid, clear, and careful internal and external communication. Our solutions should address issues directly rather than causing new ones. We understand that learning and development is a positive outcome of necessary friction. We want our customers and employees to have a pleasant experience free of bureaucracy.
Collective Power
Pismo isn't simply mine, yours, or some other team's. All of our people have a good purpose for being here. Each of us, in our way, has the freedom to be ourselves and know we are accepted. Pismo values being a multicultural organisation. We are stronger, more efficient, and happier when we operate as a team.
Delivering Value and Excellence
Constant development is essential as it allows us to supply high-quality products and services while ensuring that we always bring value to our clients. Pismo recognises the importance of new information in breaking down boundaries and forging new possibilities. We pave the way and set trends by developing market-leading solutions.
Focus on People
People are a company's most valuable asset. That is why we prioritise attracting and hiring the best people, followed by personal and professional development. We invest in people's growth and empower them to take charge of their careers. We value work-life balance because we understand how difficult it can be to distinguish between work and life.
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Pismo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pismo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Pismo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.