Connectivity Coordinator (m/f/d)
NUMA Group (formerly COSI Group)
ABOUT NUMA
Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighbourhoods.
We’re not just transforming the guest experience—we’re revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees—just real, quality experiences.
At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you’ll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We’re committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation.
ABOUT THE ROLE:
As a Junior Connectivity & Distribution Coordinator, you will be the engine ensuring our properties are flawlessly connected and available across the globe. This role is perfect for a tech-savvy individual who is eager to learn the intricate world of hotel distribution and become an expert in optimizing system performance. You will be instrumental in launching new properties, hooking up new channels and ensuring we’re able to offer the right room to the right guest.
Key Responsibilities:
- Connectivity & System Management
- Channel Manager Support: Develop deep knowledge of Siteminder, our primary channel manager, while ensuring accurate setup and daily monitoring of our distribution systems.
- Daily Health Check: Own the routine maintenance and incident tracking for our distribution systems, acting as the first line of defense to ensure operational excellence.
- Property & Inventory Optimization
- PMS Mastery (Apaleo): Develop an in-depth working knowledge of our Property Management System (PMS), Apaleo. You will be responsible for the accurate setup of new properties, including room types, unit mapping, and all essential data required for a successful launch.
- Rate & Availability Assurance: Ensure all contracted rates, room types, and inventory levels are accurately mapped, fully optimized, and functioning seamlessly across all connected systems.
- New Property Launch Workflow: Execute the comprehensive setup for new properties and acquisitions across major online channels (OTAs).
- Distribution Channels & Growth
- OTA Coordination: Work with major Online Travel Agencies (OTAs) such as Booking.com, Airbnb, and Expedia to ensure Numa's listings are compelling, accurate, and consistently performing.
- Cross-Functional Impact: Collaborate closely with our Product and Tech teams to share insights, report issues, and ensure new feature integrations maintain distribution accuracy and quality.
ABOUT YOU:
- A keen interest in technology, distribution, and the fast-paced world of hospitality tech.
- Familiarity or willingness to quickly learn a Channel Manager (Siteminder or similar distribution tool).
- Strong organizational skills and an eagle eye for detail—accuracy is paramount in this role.
- Excellent problem-solving abilities and a proactive attitude towards troubleshooting technical issues.
- Basic understanding of how major OTAs (Booking.com, Airbnb, Expedia) operate is a major plus.
ABOUT OUR OFFER
- Empower your career: Thrive in a fast-paced, collaborative environment where your ideas help shape our future. Enjoy opportunities for professional growth and build a fulfilling career path.
- Experience our brand: Immerse yourself in the Numa lifestyle with a complimentary stay. Share the love with friends and family through exclusive discounts on our stylish apartments. Connect with a global community of colleagues at our inspiring team-building events.
Numa values the diversity of the people it hires and serves. Diversity at our company means fostering a workplace in which individual differences are recognised, appreciated, respected and responded to in ways that fully develop and utilise each person’s talents and strengths. We therefore welcome applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities, and sexual orientations.
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