Important Information

This role is a full time, permanent, in office position.

Working days & hours: Mon - Fri, 9am - 5pm

Location: Oude Meer, North Holland, 1438 BC

About Nivoda

Nivoda is the leading global B2B jewellery marketplace, Nivoda’s growth trajectory has skyrocketed over the past 12 months, and we continue to expand across new regions at an unprecedented pace. Our DNA centers on understanding our customers' needs and offering them a seamless experience. With a growing team based in major cities worldwide, including London, New York, Hong Kong, and Mumbai, Nivoda is becoming the go-to marketplace for the global jewelry industry.

We aim to be bold, innovative, and relentless in our pursuit of excellence as we transform an industry steeped in tradition.

The Role

The Quality Control (QC) Associate will be responsible for overseeing all aspects of the certified, uncertified, melee and gemstone quality control process, ensuring that all products meet established standards. This role is essential in maintaining product excellence and ensuring customer satisfaction. The QC Team associate will work closely with ops teams, suppliers, and internal departments to implement and maintain effective quality control processes. The person will also be responsible for shipments from NL hub. There will be a strong focus on Melee and Jewelry.

What you’ll do:

Responsibilities include but are not limited to:

• On Time QC: Ensure 100% of diamonds, melee, gemstones & jewellery orders are QC’d the same day as received.

• Quality Audits: Assist internal and external quality audits to assess product performance and identify areas for improvement.

• Supplier Quality Management: Collaborate with suppliers to reduce their QC rejections

• Issue Resolution: Investigate and resolve quality issues by identifying root causes, implementing corrective actions, and preventing recurrence.

• Process Improvement: Continuously review and improve QC methodologies to increase efficiency and reduce errors.

• Strong focus on Melee and inventory management

• Shipments: Assist with logistics of shipping orders

What you'll need:

• Experience: Minimum of 1-3 years of experience in diamond, gemstone or melee quality control.

• Education: Preferred Certified Diamond Grader or equivalent degree

• Technical Skills: Strong experience in grading or QC’ing melee, gemstones, diamonds. Proficient in Excel.

• Communication: Excellent written and verbal communication skills, with the ability to present findings and recommendations clearly.

• Attention to Detail: High level of precision and thoroughness in executing tasks.

What you'll get:

• Opportunity to join a fast-growing, innovative company redefining the diamond industry.

• Work directly under gemmologist with 12 years of experience in diamond grading

• Collaborative and entrepreneurial work environment

• Competitive compensation, benefits, and opportunities for career advancement.

• Free lunch

• Traveling expenses benefit

• Generous holiday allowance