Designation: Logistics Executive

Experience: 1 -3 years

Shift & Mode : Remote (6PM to 3AM IST)

About Nivoda:

Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam.

We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry.

Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture.

The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to almost 450+ internationally. We are a global team of big thinkers, risk takers and hard workers.

What you'll do:

Key Responsibilities :

Shipment Tracking & Coordination

• Monitor and track daily international and local shipments across Europe and the US.

• Ensure timely and accurate delivery updates to relevant stakeholders.

• Coordinate pickup and delivery schedules with logistics partners and warehouses.
  

Customs & Documentation

• Handle and resolve customs-related issues for import/export shipments.
  Ensure compliance with international shipping regulations and documentation requirements.

• Liaise with customs brokers and freight forwarders when required.
  

Vendor Management

• Coordinate daily with logistics service providers such as FedEx, DHL, UPS, and others.

• Build and maintain strong relationships with courier partners to ensure service quality.

• Track service provider performance and flag delays or service issues.
  

Cross-Functional Coordination

• Work closely with Europe and US office teams to manage incoming supplier shipments.

• Align with internal teams (Operations, Customer Support, etc.) for shipping needs and exceptions handling.

• Assist in preparing reports and data related to shipments and logistics performance.

What you'll need:

• 1–2 years of experience in logistics or operations, preferably in an international shipping environment.

• Working knowledge of courier platforms (FedEx, DHL, UPS) and international shipping procedures.

• Strong problem-solving skills, especially for customs clearance and shipping delays.

• Excellent communication skills, with fluency in English (written & spoken).

• Proficiency in MS Excel, Google Sheets, and shipment tracking tools.
  

Preferred

• Familiarity with customs clearance processes in the EU and US.

• Experience coordinating with global teams or remote offices.

Key Competencies

• Detail-oriented and highly organized.

• Proactive and able to work independently under pressure.

• Customer-first mindset with the ability to prioritize multiple shipments.

• Strong team player with a collaborative approach.

What you'll get:

• Dynamic working environment in a extremely fast-growing company

• Work in an international environment

• Ample experience to grow and learn.

• A great company culture.

• Unlimited Paid leaves