Diamond Operations Lead (Antwerp)
Nivoda
We are looking to hire an experienced operations professional to join our Antwerp office. You will be responsible for managing the team and overseeing various operations such as the quality controlling of diamonds/gemstones and incoming and outgoing shipments.
About Nivoda
Nivoda is an extremely fast growing B2B marketplace revolutionizing the way the global diamond industry operates. Nivoda connects buyers and sellers of diamonds on its online platform and facilitates the most transparent, efficient, and cost-effective way to sell and buy diamonds.
Since launch in 2017, Nivoda has grown to a team of 400+ employees worldwide and has remained true to its founding mission: build the trusted global marketplace for the jewellery industry by delivering modern tools and quantitative ROI.
What you'll do
Plan, implement, and oversee the operations to ensure timely delivery and storage of goods.
Responsible for diamond collections, shipments, customs clearance, returns & other logistics related activities.
Conduct quality control checks on diamonds and gemstones
Optimise processes to reduce costs and improve efficiency.
Develop and implement inventory management policies and procedures.
Conduct regular audits to ensure inventory accuracy.
Manage relationships with transportation providers and negotiate contracts.
Oversee the scheduling and routing of deliveries to ensure timely and cost-effective transportation.
Supervise and lead the team, providing guidance and support to achieve departmental goals.
Prepare and present reports to senior management on logistics performance and initiatives.
Collaborate with the customer service team to ensure high levels of customer satisfaction.
Foster a positive and collaborative working environment.
Develop and implement logistics strategies aligned with company objectives.
Liaise with suppliers for shipments and forward invoices to the finance department
Support in managing the administrative work related to the office
What you'll need
Must have experience stock control of high value products
Logistics experience or familiarity with FedEx, UPS, Brinks and tracking systems is beneficial
Attention to detail is a must
Honesty, professionalism and integrity are essential
2- 3 years of diamond quality control experience is preferred but not required
What you'll get
Comprehensive training in diamond and gemstones quality control
Competitive salary
Opportunity to join a fast-growing company at an early stage
Unlimited holiday
Daily meal vouchers
Train subscription for work commute
Important Information
This role is a full time, permanent, in office position.
Working days & hours: Mon - Fri, 9am - 5pm
Location: Antwerp Diamond Bourse