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Sr. IT Specialist

Leapwork

Leapwork

IT
Gurugram, Haryana, India
Posted on Monday, December 11, 2023

Leapwork is seeking a highly skilled Senior IT Specialist to join our dynamic IT team. The ideal candidate will be responsible for managing and optimizing our IT infrastructure, with a particular focus on Microsoft services. This role is pivotal in ensuring the seamless integration of our systems and upholding the company's IT standards.

Key Responsibilities:

  • Oversee and manage Azure Active Directory (Azure AD) to ensure secure and efficient user management.
  • Administer and optimize Microsoft Intune for mobile device management and application deployment.
  • Ensure seamless integration and management of Microsoft 365 (M365) services across the organization.
  • Manage and maintain the company's network infrastructure, ensuring high availability, security, and optimal performanceLead initiatives on application management, including Single Sign-On (SSO) and identity management, ensuring that applications are easily accessible and secure.
  • Collaborate with the IT team and other departments to assess and implement new technologies that align with business needs.
  • Provide advanced technical support and troubleshooting for IT issues.
  • Design and implement IT policies and procedures, ensuring compliance with industry best practices and standards.
  • Conduct regular IT audits and assessments, recommending and implementing improvements as necessary.
  • Stay updated with the latest trends and updates in Microsoft services and other relevant IT domains, ensuring Leapwork stays at the forefront of technological advancements.

Required Competencies:

  • Microsoft Services: Proficiency in Azure AD, Intune, M365, and other related Microsoft services.
  • Networking: Strong knowledge of network protocols, LAN/WAN configurations, and network security best practices.
  • Application Management: In-depth understanding of SSO, identity management, and other application management tools.
  • Problem Solving: Ability to troubleshoot and resolve complex IT issues in a timely manner.
  • Communication: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.

Qualifications:

  • Minimum of 7 years of experience in a similar role, with a focus on Microsoft services.
  • Relevant certifications in Azure, Intune, M365, or other related areas are a plus.