Sr. IT Specialist
Leapwork is seeking a highly skilled Senior IT Specialist to join our dynamic IT team. The ideal candidate will be responsible for managing and optimizing our IT infrastructure, with a particular focus on Microsoft services. This role is pivotal in ensuring the seamless integration of our systems and upholding the company's IT standards.
- Oversee and manage Azure Active Directory (Azure AD) to ensure secure and efficient user management.
- Administer and optimize Microsoft Intune for mobile device management and application deployment.
- Ensure seamless integration and management of Microsoft 365 (M365) services across the organization.
- Manage and maintain the company's network infrastructure, ensuring high availability, security, and optimal performanceLead initiatives on application management, including Single Sign-On (SSO) and identity management, ensuring that applications are easily accessible and secure.
- Collaborate with the IT team and other departments to assess and implement new technologies that align with business needs.
- Provide advanced technical support and troubleshooting for IT issues.
- Design and implement IT policies and procedures, ensuring compliance with industry best practices and standards.
- Conduct regular IT audits and assessments, recommending and implementing improvements as necessary.
- Stay updated with the latest trends and updates in Microsoft services and other relevant IT domains, ensuring Leapwork stays at the forefront of technological advancements.
- Microsoft Services: Proficiency in Azure AD, Intune, M365, and other related Microsoft services.
- Networking: Strong knowledge of network protocols, LAN/WAN configurations, and network security best practices.
- Application Management: In-depth understanding of SSO, identity management, and other application management tools.
- Problem Solving: Ability to troubleshoot and resolve complex IT issues in a timely manner.
- Communication: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
- Minimum of 7 years of experience in a similar role, with a focus on Microsoft services.
- Relevant certifications in Azure, Intune, M365, or other related areas are a plus.