We just returned from Tokyo and discovered something exciting: the Japanese restaurant market represents a massive opportunity for what we've built.

Karma is a Swedish restaurant technology company that's transformed some of the best restaurants in the Nordics with our comprehensive platform - Karma OS. We've reached profitability by solving real problems for restaurant owners: a modern POS system, seamless QR ordering, automated loyalty programs that actually work, and integrated payment solutions - all in one system.

We're coming to Japan, and we need two market launch representatives to build our Tokyo presence from scratch.

This isn't a traditional sales role. You'll be employee #1 and #2 in Japan, with the autonomy and responsibility that comes with launching a market. You'll shape how Karma enters Japan, build relationships with the first restaurants that will define what Karma is in Japan. You're building your own startup with Swedish roots.

What You'll Do:

Build the market from zero

• Identify and close our first 20-50 restaurant partners in Tokyo
• Develop deep understanding of Japanese restaurant operations and pain points
• Adapt our Nordic playbook to Japanese restaurant culture and needs

Own the full sales cycle

• Hunt for new opportunities and generate your own pipeline
• Conduct discovery meetings and product demonstrations
• Navigate complex stakeholder environments (owners, managers, staff)
• Close deals and ensure smooth onboarding

Shape our Japan strategy

• Provide direct feedback to leadership on product-market fit
• Identify which segments respond best (quick service, casual dining, fine dining)
• Help define pricing, positioning, and go-to-market approach for Japan

Build something lasting

• As we grow, you'll have the opportunity to build and lead the team you started
• Your early decisions will influence how we scale across Japan

What We're Looking For
Essential

• Fluent in Japanese and English (both business-level)
• 3-5+ years in B2B sales, preferably in restaurant tech, hospitality tech, or SaaS
• Proven ability to hunt new business and close deals independently
• Deep understanding of Japanese restaurant operations and culture
• Entrepreneurial mindset - you thrive in ambiguity and build structure where there is none
• Based in Tokyo or willing to relocate

Highly Valued

• Experience in early-stage or startup environments
• Existing relationships with restaurant owners, chains, or hospitality groups in Tokyo
• Understanding of POS systems, payment processing, or restaurant management tools
• Track record of being first employee or early hire in new markets

What We Offer
Competitive compensation

• Base salary + aggressive commission structure
• Equity in Karma - you're building this market, you should own part of it

Launch team member

• Direct access to leadership and ability to influence company strategy
• Autonomy to experiment and define how we win in Japan
• Clear path to leadership as the team grows

World-class product

• Modern, reliable technology that restaurants actually love
• Comprehensive platform: POS, payments, loyalty, QR ordering
• Proven success with 300+ restaurants in the Nordics

Support from HQ

• Regular collaboration with our Sweden-based team
• Product, marketing, and operational support
• We've scaled successfully before; we'll help you do it in Japan

About Karma
Karma started as a food waste app and evolved into Karma OS - a complete restaurant operating system. We help restaurants increase revenue, reduce costs, and deliver better guest experiences through integrated POS systems, payment processing, QR ordering, and loyalty programs.We're profitable, growing fast, and now ready to bring our platform to Japan. You'll be part of making that happen.

Department

Sales

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