Technical Operations Manager
Welcome to our careers page!
At our insurance claim check processing fintech start-up, we value self-motivation, hard work, teamwork, and creativity in all of our team members. If these values align with your own, we encourage you to explore the career opportunities available at our company.
We believe that every member of our team has the potential to make a significant impact on our success. Whether you're a seasoned professional or just starting your career, we are committed to providing you with the support and resources you need to thrive.
As a member of our team, you'll have the opportunity to work on exciting and meaningful projects, collaborate with a talented and diverse group of colleagues, and contribute to the growth and development of our company.
Job Title: Application Operations Engineer
About the Team:
iink—a digital payments network that helps restoration professionals get paid more efficiently after an insured property loss—is looking for an Application Engineer to join our growing team.
We are a fast growing startup where the work you do can directly have an impact on the company’s long-term success. Tell us what you want to do and why. We are looking at you to be the expert of your given role and want to hear the ideas you have/execution plan.
About the Role: Working as a bridge between an organization’s engineering teams and our customers, Application Engineers set out to improve the overall functioning of the company software. Utilizing customer input, needs, and sales information, these engineers use this data to design, or re-design, then develop, test, and implement complex software applications and programs.They are the bridge between systems, engineers and other employees.
Develop apps & improve existing software:
- Design and improve software
- Perform needed evaluations to understand the unique goals of each project and then implement after careful assessment
- Plan and implement expansion projects for current software infrastructure
- Collaborate with the development team to integrate application components seamlessly
- Assess the current software and hardware inventory and determine where improvements can be made
- Stay updated on emerging technologies and industry trends to enhance application features
Document & inventory systems:
- Log all technical specifications required to keep systems at peak performance
- Document design decisions, coding standards, and application processes
About the Candidate:
- Bachelor’s Degree in Computer Science, Data Science, or a related field
- Proven experience as an Application Engineer or in a similar role.
- Proficient in programming languages such as SQL, C++, Python, etc.
- Hubspot experience a plus.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
- Familiarity with database systems and web development frameworks.
- Ability to adapt to evolving technologies and learn new tools quickly.
- Hands-on engineering or development experience
- Ability to develop and improve software applications
- Project management abilities
- Superior troubleshooting skills
- Competitive compensation and equity in a growing startup
- 401(k) with match
- Medical, dental, vision, and life insurance
- Open vacation policy and 12 paid holidays
- (Optional) Company-wide book club for continuing education, books paid for by company
- Monthly company-wide virtual happy hour with the opportunity to win fun prizes
Potential pay range: $90 - $110K
iink is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you're ready to join a dynamic and innovative team dedicated to making a difference in the insurance industry, we encourage you to apply for one of our open positions. We look forward to receiving your application and learning more about your skills and experience.