Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview

As a Partner, Organizational Development, you play a key role in driving data-informed decision-making, optimizing organizational processes, and supporting strategic workforce initiatives. You assist with talent review processes, build scalable frameworks and tools, and enhance reporting and analytics capabilities to support leadership. You collaborate cross-functionally to improve organizational workflows, ensure operational efficiency, and drive continuous improvement. Your analytical expertise and systems thinking enable you to streamline processes and provide actionable insights that shape the company’s talent and organizational strategies.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Assist with talent review processes and develop into a fully functional backup for this critical process
• Own medium-complexity ad hoc reporting and people analytics needs, supporting leadership with data-driven insights
• Build scalable frameworks, dashboards, and tools to streamline People processes and improve efficiency
• Develop and maintain taxonomy updates, QA testing, and operational workflows to ensure accuracy and consistency
• Analyze organizational processes and structures to identify opportunities for improvement and drive efficiency
• Leverage data visualization and reporting tools to present insights that support strategic decisions
• Support leadership in fostering a data-driven culture and improving analytical capabilities across the People & Enablement team
• Collaborate with stakeholders to understand and optimize complex organizational workflows for business impact
• Partner with leadership to ensure alignment between organizational initiatives and business objectives
• Monitor and evaluate the effectiveness of programs and processes, using data-driven insights for continuous improvement

Qualifications:

• Bachelor’s degree in Organizational Development, Human Resources, Business Administration, Data Analytics, a related field, or equivalent work experience
• 3+ years of experience in organizational development, people analytics, workforce planning, or a related field
• Strong data analysis and visualization skills, with experience using spreadsheets (i.e. Excel, Google Sheets) and analytics tools
• Experience in reporting, dashboard creation, and process execution to support People functions
• Familiarity with QA testing, operational workflow management, and taxonomy updates

What will help you succeed:

• Advanced proficiency in spreadsheets, including complex formulas, pivot tables, and data automation
• Strong analytical mindset with the ability to interpret data, identify trends, and provide actionable insights
• Experience with data visualization tools (i.e. Tableau, Power BI, Looker) to communicate insights effectively
• Ability to build scalable frameworks, dashboards, and reporting tools to support decision-making
• Strong process execution skills with attention to detail and a continuous improvement mindset
• Systems thinker who can understand, optimize, and scale complex organizational workflows
• Ability to collaborate cross-functionally and support analytical skill development within the People & Enablement team

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $68,000-$85,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

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