Who are Heidi?

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

The Role

As a Talent Acquisition Partner you’ll play a critical role in shaping Heidi’s growth story by finding, engaging, and hiring the exceptional talent that powers our mission.

You'll own recruitment across our Philippines teams, acting as a strategic partner to our leaders — combining data, empathy, and market insight to build diverse, high-performing teams across multiple regions and disciplines.

What you'll do:

• Partner strategically with hiring managers and leadership to understand team needs and design effective hiring strategies aligned with Heidi’s global growth.

• Own end-to-end recruitment across technical and non-technical functions — from sourcing and outreach to closing top-tier candidates.

• Champion candidate experience by ensuring every interaction reflects our values of care, clarity, and inclusivity.

• Leverage data and insights to inform talent decisions, optimize pipelines, and influence workforce planning.

• Develop talent pools and nurture relationships with high-potential candidates for future growth needs.

• Collaborate cross-functionally with People, Operations, and Brand teams to drive seamless onboarding and talent marketing initiatives.

What we’ll look for:

• 4+ years of full-cycle recruitment experience, ideally within high-growth SaaS (bonus points for healthtech experience!)

• Proven track record of hiring across diverse functions (e.g. Customer Support, GTM, Finance, Operations & HR)

• Demonstrated ability to partner closely with business leaders and influence through data and insight.

• Deep experience with modern sourcing tools (LinkedIn Recruiter, ATS systems, market mapping, etc.)

• Strong understanding of talent markets in the Philippines, with experience supporting global hiring when/if required.

• Excellent communication and storytelling skills — able to authentically convey Heidi’s mission to candidates.

• A growth mindset, curiosity, and the ability to thrive in a fast-moving, scaling environment.

• Commitment to inclusive hiring practices and continuous improvement in recruitment experience.

What do we believe in?

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

• You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:

  • We will stop at nothing to improve patient care across the world.

  • We design user experiences for joy and ship them fast.

  • We make decisions in a flat hierarchy that prioritizes the truth over rank.

  • We provide the resources for people to succeed and give them the freedom to do it.

Why you’ll flourish working with us 🚀?

• Flexible work with a hybrid environment.

• Additional paid day off for your birthday and wellness days.

• Discounted corporate gym memberships.

• A generous personal development budget of $500 per annum.

• Learn from some of the best engineers and creatives, joining a diverse team.

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win.

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups.

• If you have an impact quickly, the opportunity to fast track your startup career!

Help us reimagine primary care and change the face of healthcare around the world.