Who are Heidi?

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

The Role

As the Chief Medical Officer for the US, you will be the principal clinical voice and strategic leader for Heidi in one of the world's most dynamic healthcare markets. Working closely with the US commercial team, you will blend your medical credibility with sharp commercial acumen to drive Heidi's growth and impact.

You’ll represent Heidi at leading industry events, shape our product and market strategy, and ensure our solutions deliver unparalleled clinical value and meet the evolving needs of US health systems. You’ll also serve as a public clinical face of the company, building visibility through thought leadership, panels, content, and video presence.

What you’ll do:

• Serve as Heidi's primary clinical ambassador, actively driving sales and partnerships in the US healthcare market.

• Directly lead and participate in key enterprise sales cycles, using your clinical expertise to influence buying decisions.

• Use your strong network to open doors, generate leads, and secure strategic partnerships that drive revenue.

• Represent Heidi at industry events, panels, and conferences, actively engaging with potential clients to expand our sales pipeline.

• Be a public facing voice for Heidi through written content, videos, and speaking engagements.

• Shape commercial and product strategy with your deep understanding of clinical workflows and systems.

• Work with internal teams to clearly show Heidi's clinical value in all sales and marketing efforts.

• Be a trusted customer voice, influencing how we build and deliver product value.

What we will look for:

• MD, DO, or equivalent clinical background, ideally with leadership experience in a major US health system

• A strong network across US health systems, especially with C-suite executives.

• Commercial mindset with a track record of building relationships and driving growth

• Deep understanding of the US healthcare system, including payment models, regulations, and how large health systems buy new solutions.

• Ability to explain complex medical and technical solutions as clear business benefits, especially in sales discussions

• Exceptional public speaking, presentation, and written communication skills, with the executive presence to engage and inspire confidence in diverse audiences

• Demonstrated ability to lead, influence and close deals in a fast paced, high growth environment as a recognised thought leader.

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.

• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.

• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.

• Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you will flourish with us 🚀?

• Additional paid day off for your birthday and wellness days

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career!

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.