About Heidi

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

The role

We’re hiring an excellent, commercially sharp, & execution-focused Account Executive to drive our growth in the UK private mid-market - a segment where Heidi already has strong foundations.

We’ve seen early adoption from some of the most respected names in the space. Clinicians are already using Heidi daily. The product is proven. And there's a growing appetite from decision-makers who’ve seen the impact and want to scale it further across their organisations.

This isn’t a cold-start sales motion. You’ll be joining at the point where usage, awareness, and interest are converging - and your job is to help turn that into structured, scalable commercial outcomes.

You’ll operate across a broad and evolving customer base: private general practice, specialist clinics, outpatient groups, and digital-forward providers. Many already have exposure to Heidi through individual usage, partnerships, or word of mouth. Your task is to engage these signals, uncover needs, and close full-practice or multi-site deals.

We’re now entering the next phase of growth in this segment, moving from early adoption to consistent, repeatable expansion. You’ll be at the centre of that shift and shaping the GTM motion.

This is an ideal role for someone who wants the pace and exposure of an early-stage team, but with the confidence that the core ingredients - usage, interest, product fit, and credibility - are already in place.

What you’ll be doing

• Owning the full sales cycle for PQLs, SQLs, and MQLs in the private market, from early conversations through to closed-won.

• Navigating a high-variability market with nuance - tailoring your message and motion to fit the needs of everything from GPs in private practice to specialists and business-minded clinic owners

• Running high-velocity outreach, demos, follow-ups, and pilots to learn what works and scale what doesn’t

• Partnering with marketing, customer success, and product to tighten the feedback loop and surface new use cases

• Improving the tools, assets, and processes that make our motion more scalable - while staying hands-on and close to the customer

• Becoming a trusted voice in how we understand and serve the private healthcare space

What we will look for:

• You’re early in your sales career but have already shown strong ownership, work ethic, and commercial instinct

• You’ve worked in sales, recruitment, customer success/ops, or other high-volume, high-autonomy environments

• You’re highly curious and are prepared to get as close to the customer as needed to deeply understand the problem we’re solving

• You’re excited by a market that’s ambiguous and evolving - where success comes from listening closely, testing constantly, and learning fast

• You’re naturally curious and sharp on the details - you spot patterns and ask smart questions

• You’re confident on the phone, operate as a consultative seller, and comfortable talking to clinicians, operators, and decision-makers alike

• You want to build something that matters, and are hungry to learn alongside people who’ve done it before

Bonus points if you:

• Have sold to private medical providers, or understand the dynamics of the UK private healthcare landscape

• Have experience in a product-led growth (PLG) environment and know how to work PQLs

• Have used HubSpot, PostHog, Clay, Trumpet or similar tools

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.

• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.

• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.

• Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you will flourish with us 🚀?

• Additional paid day off for your birthday and wellness days

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career!