About Heidi

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

The Role

We are seeking an experienced, high performing Account Executive to join our commercial team as a key sales operator in the Australian market. You will drive enterprise sales, larger practices, hospital groups and health systems by building strong relationships with clinicians and healthcare decision-makers.

Your focus will be on selling our suite of AI-products of autonomous Heidi’s with the goal of ensuring Heidi wins across the Australian market.

This position requires a proven individual contributor in Enterprise SaaS who can jump into active deals and lead by example in a highly motivated team. You must have a winning track record in software sales, ideally a deep understanding of the healthcare landscape matched with a killer instinct for enterprise sales.

Key Responsibilities

• Manage enterprise sales opportunities within the Australian market, building relationships with key stakeholders across larger practices, hospital groups, clinics and health systems.

• Deliver a strong performance as an individual contributor, set a standard of sales excellence and lead by example when it comes to sales process and execution.

• Build and maintain a robust sales pipeline using product usage signals, ensuring consistent lead generation, nurturing and accurate sales forecasting.

• Use solution-based selling to understand client needs and tailor Heidi’s platform to solve specific challenges within Enterprise healthcare organizations.

• Deliver impactful presentations and product demos, articulating the value of our autonomous AI products.

• Execute closely with cross-functional teams including Marketing, Product, Operations and Customer Success to drive market growth.

• Stay informed about market trends, competitive landscapes, and evolving customer needs to identify new opportunities and adjust strategies as necessary.

Qualifications

• A minimum of 3- 5+ years of experience in software sales, ideally in the healthcare industry but not essential.

• Proven track record of exceeding sales targets and managing complex enterprise sales cycles with high ownership and urgency in fast growth tech.

• Operates independently in a lean hyper-speed team with excellent communication and negotiation skills, with the ability to build deep trust with senior healthcare stakeholders.

• Acts as a mentor to up and coming sales team members, sharing knowledge and expertise.

• Strong problem-solving skills and the ability to navigate complex sales processes to deliver results.

• Highly autonomous, high ownership, self-motivated and results-driven, with the ability to thrive in a fast-paced startup environment.

What do we believe in?

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

• You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:

• We will stop at nothing to improve patient care across the world.

• We design user experiences for joy and ship them fast.

• We make decisions in a flat hierarchy that prioritizes the truth over rank.

• We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us 🚀?

• Flexible hybrid working environment, with 3 days in the office.

• Additional paid day off for your birthday and wellness days

• Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career!

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.