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Head of Commercial

Get Harley

Get Harley

Operations
London, UK
GBP 90k-100k / year
Posted on Jul 11, 2025
Why this is an amazing opportunity

This is a rare chance to own and scale one of the three sides of the marketplace inside a high-growth healthtech company reshaping how people access trusted skincare and pharma products. You’ll lead a high-performing team across brand partnerships, supply chain, and operations, with P&L responsibility for our fast-growing pharma and skincare product line. If you’re looking to build and run a mini-business within a scaling, mission-driven company — this is it.

We’re looking for a strategic, commercial, and execution-focused operator who thrives at the intersection of data, dealmaking, and delivery. You’ll be the driving force behind our product offering — from acquiring best-in-class brands and negotiating commercials, to forecasting demand, buying inventory, and ensuring it’s delivered on time and in full.

This is ideal for someone with a consulting or strategy background who has already stepped into commercial or operational leadership and is now ready to grow into a General Manager–track role.

What you’ll own and drive
  • Lead a team of 5 across Brand Partnerships and Supply Operations — hiring, coaching, and scaling a top-tier, commercially-minded team
  • Run the end-to-end brand business unit: brand acquisition, commercials, margin management, inventory purchasing, and fulfillment
  • Own relationships with our brand partners, unlocking shared growth through strategic, long-term collaboration
  • Drive profitability by managing product economics — from supplier terms and pricing to stock efficiency and purchasing cycles
  • Oversee supply chain and fulfillment via our third-party logistics (3PL) partner, ensuring seamless customer delivery
  • Build the operational backbone for scaling across multiple markets, product lines, and suppliers
  • Partner cross-functionally with Marketing, Commercial, Product, and Finance to improve customer and practitioner experience
  • Report regularly on key performance indicators across gross margin, supply efficiency, and partner performance

What we're looking for
  • 6+ years’ experience in high-performance environments — ideally a mix of consulting/strategy and commercial operations
  • Proven success in a P&L-owning, revenue-generating, or margin-driving role
  • Experience in operations, supply chain, brand partnerships, or buying in D2C, consumer, or beauty/wellness sectors is highly desirable
  • Comfortable negotiating deals, working with suppliers, and building long-term commercial partnerships
  • Track record of leading high-performing teams and scaling systems and processes
  • Deeply analytical mindset and operational rigor — you obsess over efficiency, accuracy, and improvement
  • Passion for beauty, skincare, wellness, or healthtech is a strong bonus

What you'll get
  • A high-impact leadership role with real ownership and visibility at the exec level
  • The opportunity to build a team and business unit from the inside out
  • A high-growth healthtech company backed by top-tier investors and expanding across the UK, US, and beyond
  • Exposure to every function — strategy, finance, product, brand, logistics — as you grow your career toward GM
  • A collaborative, ambitious, and mission-driven culture

Office location

We have a Marylebone, London HQ which is open anytime you want to pop in. This role is hybrid with 1-2 days working in the office per week.

Why choose GetHarley

  • It’s an exciting challenge. No two days are the same! We are an ambitious company that moves fast and hustles.
  • You are making a difference. We are empowering our clinicians and supporting our patient's skincare goals.
  • Growth opportunities. We take personal development seriously and support your growth ambitions.

What we can offer you

  • 25 days of annual leave + bank holidays
  • Birthday day off
  • Private healthcare with Vitality
  • Regular team socials
  • Discounted skincare products
  • Quarterly all-company GetTogether's
  • Dog friendly office located in Marylebone
  • Seasonal merch drops
  • Laptop provided

GetHarley is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.

We want to leverage this diversity by building an inclusive culture where everyone is respected, can be themselves and strive to be their best. That way we can build a better future for our employees, our patients and clinicians.

£90,000 - £100,000: £90,000 GBP - £100,000 GBP