Engineering Manager, Offers (Copy)
Fetch
Software Engineering, Other Engineering
Remote
Posted on Feb 25, 2026
Engineering Manager, Offers (Copy)
Remote
AI & Data
Remote
Full-time
What we’re building and why we’re building it.
Every month, millions of people use Fetch, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.
It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Fetch is an equal employment opportunity employer.
Meet Fetch AI & Data
AI & Data at Fetch sit at the center of how we understand our business, make decisions, and build intelligent products. The organization operates as an integrated AI & data ecosystem, spanning multiple disciplines, including data engineering, analytics engineering, machine learning, experimentation, and data platforms, all working together to turn data into durable business and customer impact.
Teams operate in complex problem spaces where requirements evolve, tradeoffs are constant, and the right answer is rarely obvious. Success depends on strong technical judgment, comfort with ambiguity, and the ability to gather context and make informed decisions while balancing quality, performance, scalability, and responsible use.
Practitioners across this org contribute hands-on to production systems, analytical foundations, and intelligent features. You will collaborate closely with product, platform, and engineering partners, help shape standards and best practices, and ensure our AI and data capabilities scale reliably as Fetch grows.
About the role:
Fetch is at a critical inflection point in how data is produced, moved, and operationalized across the company. With millions of monthly active users, real-time user interactions, and increasing investment in AI-driven and data-powered products like FetchGPT, the reliability, scalability, and correctness of our data platforms are foundational to every decision and product we ship.
We are seeking a Manager, Data Platforms to own and operate Fetch’s core data platform capabilities outside of the data warehouse itself. This role is responsible for the end-to-end data pipeline and infrastructure that powers analytics, experimentation, machine learning, real-time use cases, and downstream applications. You will lead the team that designs, builds, and operates ingestion systems, streaming and batch pipelines, data processing frameworks, and the infrastructure that makes data trustworthy and available at scale.
This role requires strong technical judgment, systems thinking, and disciplined execution. You will be expected to sequence work thoughtfully, balance near-term delivery with long-term platform health, and guide the organization toward scalable, well-architected solutions. As the team grows, this role has a clear path to managing managers and owning broader platform strategy.
Within your first year, you will stabilize and mature Fetch’s core data pipelines, establish clear platform ownership boundaries and operating standards, and deliver a phased roadmap that enables real-time and batch data products to scale reliably with the business.
What You’ll Do at Fetch:
Data Platform Ownership and Strategy
- Own Fetch’s core data platform, covering data ingestion, batch and streaming pipelines, real-time infrastructure, and supporting services outside of the warehouse.
- Define and evolve the platform architecture that supports analytics, experimentation, ML, and product use cases.
- Establish a clear technical vision and phased roadmap for data platform evolution.
- Balance innovation with operational stability, ensuring the platform scales with business growth.
Pipeline and Infrastructure Leadership
- Lead the design and operation of high-volume, reliable batch and real-time data pipelines.
- Own infrastructure that supports streaming use cases, near-real-time analytics, and data availability SLAs.
- Partner with Infrastructure, Product Engineering, Analytics Engineering, and ML teams to ensure platform capabilities align with downstream needs.
- Ensure systems are observable, resilient, and cost-aware.
Technical Execution and Design Quality
- Set a high bar for system design, code quality, and operational excellence.
- Guide the team through software design lifecycles, including requirements definition, technical design, phased delivery, and deprecation.
- Make pragmatic architectural decisions, knowing when to invest and when to constrain scope.
- Hold eager development in check to ensure work is sequenced and delivered in the right order.
Team Leadership and Growth
- Manage and mentor data platform engineers, providing technical guidance and career development.
- Act as a hands-on technical leader, especially for complex or high-risk systems.
- Build a strong team culture centered on ownership, reliability, and craftsmanship.
- Prepare the organization for future growth, with the potential to manage managers as the platform organization expands.
Platform Governance and Reliability
- Define standards for data pipeline reliability, SLAs, and operational ownership.
- Establish incident response, on-call practices, and postmortem culture for data systems.
- Improve platform documentation, onboarding, and internal developer experience.
- Ensure platform changes are communicated clearly and adopted safely across teams.
Minimum Qualifications
- 10+ years of experience in data engineering, platform engineering, or infrastructure-focused software engineering, with meaningful experience managing engineers.
- Demonstrated success leading and scaling engineering teams, including ownership of hiring, performance management, career development, and team health.
- Proven ability to set technical direction through others, balancing hands-on technical depth with effective delegation.
- Experience owning large, business-critical platforms with uptime, reliability, and delivery accountability.
- Strong track record of planning, sequencing, and executing multi-quarter technical initiatives, including managing scope, dependencies, and stakeholder expectations.
- Ability to operate effectively in ambiguous environments, providing structure, prioritization, and clear decision-making.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
Preferred Qualifications
- Experience managing multiple teams or first-line managers, or clear readiness to grow into that scope as the organization scales.
- Background leading platform or infrastructure teams at large-scale or highly technical organizations (e.g., Google, Amazon, or similar).
- Demonstrated strength in organizational design, including defining ownership boundaries, team interfaces, and operating models.
- Experience driving platform governance, including reliability standards, SLAs, incident management, and postmortem processes.
- Strong cross-functional leadership skills, with a history of partnering effectively with Product, Infrastructure, Analytics, and ML leadership.
- Ability to develop future leaders, including mentoring senior engineers into technical leads and managers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
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Req ID: FET-684