UX Researcher
Atlys
Job description
🎯 Atlys' mission is to enable every person on earth to travel freely.
At Atlys, we believe that the path to creating a more open world is by making it efficient to travel. Travelers cite visas as the most frustrating pain point, and we're starting by automating that completely. We're looking for talented people who are interested in building the future of travel alongside us.
Building technology to increase global movement liquidity will be one of the most exciting developments in decades. If you are curious why the smartest people want to work at Atlys, read this post.
At Atlys, we’re not building just another product. We’re simplifying one of the most stressful experiences people go through, visas. Which means guesswork is expensive, and assumptions are dangerous.
Job requirements
We’re looking for a UX Researcher who can deeply understand our users and help us make things ridiculously simple for them.
This role isn’t about running research for the sake of it. It’s about figuring out what’s actually broken, why users get stuck, and helping us fix it in a way that moves the needle.
You’ll work closely with product, design, and engineering, and be part of decisions from day one, not after things are already built.
The Job
Speak to users and really understand how they think, behave, and where they struggle
Run interviews, usability tests, surveys, or anything else that helps uncover real insights
Break down qualitative and quantitative data into sharp, actionable insights
Create clear user journeys, personas, and problem statements that teams can actually use
Work closely with PMs and designers to influence product decisions early, not post-mortems
Present insights in a way that makes people care and act
Be the voice of the user when we’re moving fast and tempted to cut corners
Continuously audit and improve key flows to reduce friction and drop-off
The Ideal Candidate
4+ years of hands-on UX research experience in a consumer product environment
Strong grip on both qualitative and quantitative research methods
You don’t just “run studies”, you know what to ask, why it matters, and what to do with it
Comfortable working in fast-moving teams where speed matters as much as depth
Experience with tools like Figma, Miro, UserTesting, or anything equivalent
Strong storytelling skills, you can turn messy data into sharp narratives
High ownership, you don’t wait to be told what to research
Bonus if you’ve worked on complex, high-stress user journeys (finance, travel, gaming, etc.)
If you’re excited to help build a connected world through seamless travel experiences, we’d love to have you on our team.
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