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Chief of Staff



People & HR, Operations
United States
Posted on Friday, September 22, 2023

Chief of Staff

Who is Airvet?

Airvet offers an enterprise-level pet telehealth service that provides employees unlimited access to 24/7 video visits and chats, connecting pet parents with licensed veterinarians within minutes. These video and chat visits have no time limits and cover everything from simple pet care questions to urgent and emergency pet health concerns. As employers seek diverse benefits that deliver meaningful value to employees, Airvet is an easy addition to any employer's benefits offering.

Founded in Los Angeles in 2019, Airvet is modernizing how pet parents care for their pets. The pet industry is already a $100+ billion domestic industry (considered recession-proof), and Airvet has quickly become one of the country's largest pet telehealth and connected care platforms. We have become the #1 rated and reviewed pet telehealth platform in the App Store and Google Play. We’ve helped over 250,000+ pets connect with thousands of world-class veterinarians and specialists nationwide. 

What Will I Do?

As the Chief of Staff, you will work directly with our President and partner closely with our executive team. You will act as an extension of him and own various projects ranging from solving operational issues, driving alignment and execution on critical initiatives, increasing his efficiency by helping him prioritize his most important meetings and communications, making decisions on his behalf, and keeping our teams accountable. You will foster trust and credibility with the rest of the executive team as the President’s closest proxy and advisor. Your main objective will be to identify and remove bottlenecks for him and partner closely to scale Airvet’s business.

You will have a unique opportunity to view and understand a company’s day-to-day challenges and priorities from the vantage point of a President. You will be exposed to every function at Airvet (product, operations, finance, engineering, data, marketing, etc.) and learn how to execute big-picture strategies and navigate the intricacies of a complex business.

  • Acts as a strategic advisor to the President and senior management team.

  • Represents the President in meetings, by email, and phone calls with internal and external stakeholders.

  • Manages the President's calendar and prioritizes their time and schedule.

  • Drafts letters, emails, reports, and other correspondence on behalf of the President.

  • Supports the President in meetings by taking notes and assuming responsibility for completing action items.

  • Acts as the liaison between the President and other executives, clients, and stakeholders to ensure consistent communication, involvement, or decision-making at the proper time.

  • Participates in strategic planning, policy development, and decision-making with the President and senior management team.

  • Ensures timely and effective completion of projects and initiatives of the President.

  • Researches and recommends new and revised strategies.

  • Creates and maintains systems and processes to streamline operations.

  • Maintains accurate, confidential files and data records.

Are you up for this opportunity?

We believe that if you have the following traits, attributes, and experience, then you will be wildly successful with Airvet: 

  • Structured problem-solver: You’re a logical thinker and make decisions based on data, but you also have good instincts when data is limited.

  • Owner: No challenge is too complex, no issue is too complicated, and “no” is not an acceptable answer.

  • Tenacious: You’re comfortable navigating high-stakes, conflict-laden situations and can act quickly and decisively with diplomacy and tact.

  • Extremely organized: You balance a packed schedule and an endless to-do list and never let anything drop.

  • Strong communicator: You communicate effectively to various audiences (from senior executives to entry-level employees) and can masterfully tailor your approach to suit the circumstances.

What do you get for contributing to Airvet’s success?

  • Competitive salary and annual performance bonus

  • Stock options

  • Medical, dental, and vision coverage, including dependents

  • Flexible Spending and Health Savings Accounts

  • Telemedicine and Employee Assistance Program (EAP)

  • Life and AD&D policies

  • Unlimited PTO, paid holidays, and flexible time off approach

  • Pet-friendly, of course!

Additional Information:

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across California and Colorado. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

California: Salary range is $130,000 - $180,000  plus bonus

Closing Statement:

Airvet is dedicated to working with the highest-skilled people from the most inclusive talent pool feasible. We maintain that diversity, in all aspects, leads to positive change, solutions, and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply.

We will consider qualified applicants with arrest and conviction records in accordance with applicable law, including the San Francisco Fair Chance Ordinance.